Job Opportunity: Centre Manager
REPORTING TO: General Manager
LOCATION: Thames Enterprise Centre, East Tilbury, Essex
HOURS: Monday to Friday 08.00 to 17.00 (May include occasional weekend work for cover)
SALARY: Subject to Experience
OVERVIEW: The Thames Enterprise Centre is located on the former Bata Shoe Factory Estate in East Tilbury. We offer SME’s serviced office and conference facilities in modern surroundings. We are seeking a Centre Manager to oversee all aspects of the day-to-day running of our centre including sales, tenant support and maintenance of all areas within the facility. The ideal candidate will need to have previous experience in a similar role.
KEY RESPONSIBILITIES:
- Provide Excellent Customer Service to all tenants & visitors to the centre
- Effective day to day running of the centre
- Promotion and selling of serviced offices, meeting rooms and auxiliary services
- Ensuring targets for occupancy, sales and yields are met
- Provide accurate reporting of facility-related matters
- Entering and maintaining tenant records on the company CRM system
- General reception and administration duties including switchboard management, booking appoints for conference and meeting room hire, post and filing
SKILLS REQUIRED:
- Strong sales skills, ambitious, target-driven individual.
- Demonstrate excellent customer service skills and ability to build good relationships with tenants and users of the centre.
- Demonstrate attention to detail
- Must be self-motivated and able to work alone as well as part of a team
- Possess strong communication skills and inter-personal skills
- Must be proficient in Microsoft Office and have experience using CRM system
- Comfortable with technology and able to learn new software packages quickly
- Ability to effectively manage and prioritise own workload
- High-level organisation skills
